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Third-party risk management

Know your providers. Make informed decisions.

Provider assessments, sanctions screening results, and background checks, all funneled into one place.

Confide
Provider assessment

Meridian Services Ltd

Payment operations support

Due diligence form✓
Company extract.pdf✓
Screening report.pdf✓
MCReview owner Maya ChenReady for review
Evidence collected
AnthesisCelcomDigiCreadorDoctor AnywhereFairPriceFulham F.C.Fulham F.C.GrabKickShieldpayTenneT

From first review to an informed decision.

01 / 09A business owner introduces a new provider.
One provider.
A complete review.
9:41● ◒
Provider review
New provider

Introduce a provider.

ProviderMeridian Services Ltd
ServicePayment operations support
Registered inUnited Kingdom
Submit for review →

AI that helps your team complete the assessment.

Improve information, draft assessments, and query review records. With every factor in one place, your team owns the decision.

Echo

Ask a focused follow-up when an answer is incomplete, so the review starts with useful context.

Provider due diligenceMeridian Services Ltd

We support payment operations.

Analyzing request…Finding missing details
Echo
No. We prepare files; our client approves and releases funds.

Compose

Draft an assessment from the review record. Edit the findings and rationale before a person makes the decision.

Drafting…Provider assessment · Draft

Meridian cannot release funds. The potential match has different registration details. Evidence: company extract. Decision: pending review.

Sentinel

Ask questions across review records. Find outstanding work, its owner and the evidence behind a decision.

Review records

Awaiting clarification

Meridian Services Ltd

Company extract requested

Owner · Maya Chen
Review ownership

Meridian Services Ltd

Analyst · Maya Chen

Reviewer · Alex Morgan

Decision record

Approved by Alex Morgan

Registration and jurisdiction differ from the potential match.

Source · Provider assessment
1 / 3

Complete information.Consistent reviews.Clear decisions.

Collect

Less chasing. More context.

Keep information requests, provider responses and supporting documents together.

Assess

A consistent approach to review.

Give your team a shared process for assessing evidence and following up on concerns.

Decide

Record why, not just what.

Keep findings, review notes and the reasons for each decision with the assessment.

Oversee

Know what needs attention.

See the owner, outstanding work and status of each review, with the context to move it forward.

The work behind a well-informed decision.

Connect provider information, review findings and decisions in one working record.

Intake and due diligence

Start with the provider and the service. Collect the answers and documents your team needs for the review.

  • Provider information
  • Supporting documents
  • Follow-up questions
Provider information
Meridian Services Ltd
Payment operations support
Due diligence form✓
Company extract.pdf✓
Screening report.pdf✓

Screening and review

Bring screening and background-check reports into the assessment. Keep potential matches open until a person has reviewed the evidence.

  • Screening reports
  • Analyst findings
  • Provider clarification
Screening findings
Meridian Services Ltd
Potential name match

A similar name appears in the uploaded screening report. Analyst review required.

Assigned to Maya Chen · Review pending

Assessment and decisions

Bring the evidence into focus. Record the assessment, the reviewer’s decision and the reasons behind it.

  • Assessment drafts
  • Human review
  • Documented rationale
Assessment record
Meridian Services Ltd
Review decision

Approved for onboarding

The registration and jurisdiction differ from the screening result. Company extract and analyst findings reviewed.

AM
Alex MorganDecision recorded · Evidence retained
✓

Oversight and reporting

Keep track of work in progress. Use the review record to answer questions and explain decisions to colleagues.

  • Review status
  • Named owners
  • Reports from case data
Review overview
Meridian Services Ltd
ProviderMeridian Services Ltd
OwnerMaya Chen
StatusApproved
Decision recordAssessment and evidence saved
Pav Gill and Ryan Dougherty

Your requirements, built into the process.

Start with the process you have. Bring your questionnaires, review steps and reporting needs to a conversation about how Confide could support your team.

Book a demo
Requirements

Start with what matters.

Identify the provider information, evidence and decisions your program needs to capture.

Workflow

Make the handoffs clear.

Map who collects information, who reviews findings and who makes the final decision.

Your team

Plan a practical rollout.

Discuss configuration, existing records and training needs as part of your implementation plan.

Answers to your questions

Is this designed for compliance and risk teams?
Yes. The focus is provider due diligence, screening findings, assessments and documented decisions. Security questionnaires can contribute to that review; they are one input into a broader compliance and risk process.
How do screening and background checks fit into the review?
Bring the results and supporting reports into the review record so your team can assess them alongside provider information. The walkthrough shows an uploaded screening report and a potential match reviewed by an analyst. Discuss your data sources and screening requirements in the demo.
Can we use our own questions and review process?
Confide supports configurable forms and workflows. Bring your questionnaires, evidence requirements and review steps to the demo so we can show how they could fit your process.
How do we collect information and follow up?
Use forms to collect information and supporting documents, then keep follow-up correspondence with the review. We can walk through the provider experience and the access arrangements your process needs.
Who owns the assessment and the final decision?
Your team does. Keep analyst findings, supporting evidence and the reviewer’s rationale together. An AI-generated draft or a potential screening match is an input for review, not an approval decision.
How does Confide support our regulatory requirements?
Confide helps organize the information, evidence and decisions behind your review process. Your team determines the applicable requirements and assessment criteria. Discuss the records and workflows you need; software alone does not establish compliance.
What can AI help with?
Echo improves the information collected, Compose prepares editable drafts and Sentinel answers questions across recorded data. Your team checks the source information, reviews the output and remains responsible for decisions.
How is confidential review information protected?
Confide supports access controls for sensitive casework. Use the demo to review the permissions, data handling and deployment requirements that matter to your organization.

See your third-party review process in Confide.

Walk through how your team could collect due diligence, review findings and document decisions in one place.