Incident Response
Coordinate incident investigations with tasks, evidence and follow-up kept together.
Compliance management software for your whole risk and compliance function.
Run your cases, disclosures, requests and reviews together in Confide.
As seen in:
Incident, opened 4 November
EUR 48,200 paid to a supplier added two days earlier
Raised by Finance Operations in Lisbon. M. Okafor is investigating with three others.
- Files preserved
- 6
- Linked cases
- 2
- Actions recorded
- 42
- 4 Nov
Reported
Echo asked for the invoice before the reporter left.
- Now
Investigated
The approver was named in the report, so Confide removed their access to the case.
SentinelTwo earlier cases involve the same supplier and the same approver.
Decided
Closed
Fulham F.C.
What Confide runs
Reports and casework
Grievances
Give HR the context to respond to employee concerns confidentially.
Health & Safety
Take reported hazards through investigation and assigned corrective work.
Law Enforcement
Keep agency requests, response deadlines and approval workflows together.
Whistleblowing Software
Receive anonymous concerns and continue the conversation throughout the investigation.
Compare optionsDisclosures and third parties
Conflicts of Interest
Review declared relationships with supporting information and restricted access.
Gifts & Entertainment
Assess hospitality requests before acceptance and record the review.
Third Party Risk Management
Bring due diligence answers and screening findings into each provider assessment.
AI casework across your GRC platform
Echo
Asks for missing details when a safety report arrives, while the person submitting it is still there. Your team assesses the answers.
Sentinel
Finds connections across cases, people and entities, and builds dashboards from plain-language questions. Review its drafts before applying them.
Compose
Prepares investigation plans, board papers and correspondence from case records for your team to edit, approve and send for signature.
SOPs
Adapts your process into a running workflow, with the approvers and approval steps your team configures.
For everyone accountable for the response
Give each team a way to judge the work it owns and explain the outcome.
See where your program needs attention.
Identify unresolved work across the function and direct attention to the matters that need a response.
Understand the exposure before advising.
Consider the evidence behind requests and reviews so advice reflects the circumstances of each matter.
Keep employee concerns moving toward resolution.
Understand what has happened and what remains unresolved when employees need an answer.
Challenge the response with evidence.
Assess whether recorded decisions and follow-up support the assurance you give leadership.
Know whether reported problems were addressed.
Review the action taken and outstanding work before concluding that a safety concern is resolved.
Respond to sensitive matters with context.
Consider related cases and requests when deciding what your organization should do next.
Compliance software with accountable casework
A history that stays intact
Confide’s compliance management software keeps every access and action in an immutable audit trail that cannot be rewritten.
Access follows responsibility
User roles determine who can view sensitive matters and who can work on them.
Named people cannot access the case
Confide automatically locks a user out of a report that names them.
Platform questions
What is compliance management software?
Compliance management software helps an organization manage its compliance obligations and the work needed to meet them. It gives teams a record of concerns, reviews, decisions and follow-up.
What is a GRC platform?
A GRC platform is a shared system for governance, risk and compliance work. It helps teams connect the matters they review with the people responsible for decisions and follow-up.
What does Confide's platform include?
Confide includes Incident Response, Grievances, Health & Safety, Law Enforcement and Whistleblowing Software for reports and casework. Disclosures and third parties cover Conflicts of Interest, Gifts & Entertainment and Third Party Risk Management.
Who uses Confide?
Compliance, legal, HR, risk, internal audit, health and safety, and trust and safety teams use Confide to handle matters they need to review and resolve. Their work includes case management, disclosures, provider reviews and agency requests.
Does Confide replace security compliance tools?
Confide handles cases, disclosures and reviews rather than automating evidence collection for security certifications such as SOC 2. Its focus is the work your team reviews and decides.
How long does it take to go live?
A team can start using Confide the same day; larger enterprises typically go live in 2 to 4 weeks. A 30-minute demo lets you explore the work you need to run.
Bring your function together in Confide.