Keep deadlines in view
Manage response times across regions, with reminders and escalations that help your team act before requests become overdue.
Law enforcement requests. Under control.
Law enforcement requests don't need to be a tense affair. Our AI agents minimize the risk of human error in deadline tracking and evidence recording, so your team can keep the correspondence smooth.
Transaction records
AGAgent Gomez
Supporting order
Request fortransaction records
Suspected fraud proceeds
Payee account
Transaction period
Supporting order.pdf
Request received
Fulham F.C.
From incoming request to final response.
01 / 09Officer confirms email access.
A dedicated portal.
One connected case.
One connected case.
9:41● ◒
Officer portalConfirm email access.
Enter the one-time code sent to gomez@example.org.
✉4 8 2 6 1 9✓
AI that works across the whole investigation.
Collect better information, make sense of complex requests, and turn case data into answers.
1 / 3
Less chasing.Clearer decisions.More control.
Give every request an owner
Route work to the right team, coordinate reviews and keep approvals moving through a clear process.
Keep the full picture together
Bring evidence, internal notes and officer correspondence into one case, so your team can pick up the work with the context they need.
Make reporting part of the process
Capture the information you need as cases progress. Build a consistent view of workload, turnaround times and outcomes.
Everything between request received and case closed.
Manage requests across agencies, regions and teams in one connected workspace.
Intake
Give officers a branded portal to submit requests and return to their case. Tailor forms to collect the information your team needs.
- Branded request portal
- Customizable forms
- AI follow-up questions
Branded request portal
DemoFMFormsTailored requests
ECEchoFollow-up questions
CPPortalReturn to the case
Request LE-2041Transaction records
Open↗
Date range1–31 August 2026
Case management
Keep the request, evidence and conversations together. Coordinate internal work and communicate securely with the officer through the case.
- Files, evidence and internal notes
- Encrypted officer messaging
- Assignment, deadlines and approvals
Case LE-2041
Demo · Under reviewEvidence and notes
PDF
Supporting order.pdfOfficer upload
✓TXT
Scope reviewAlex Morgan
✓DUE
Response deadline30 September 2026
✓Encrypted officer messaging
Analytics
Use ready-made dashboards, ask Sentinel a question or take your data into the reporting tools you already use.
- Custom fields and dashboards
- Agentic analytics with Sentinel
- Excel, CSV and API exports
Ask Sentinel
Demo dataWhich regions have the most overdue requests?→
Overdue requests by regionDemo data
ExcelCSVAPI
Security
Control who can access each case and who needs to approve the response. Keep sensitive work within a secure environment.
- Case, team and regional access controls
- Approval workflows
- ISO 27001 and SOC 2
ISO 27001SOC 2
Case controls
DemoCase accessAssigned team
RestrictedRegional accessRegional permissions
ConfiguredResponse approvalInternal reviewer
RequiredA better process. Support to make the move.
Moving from Kodex to reduce costs, or ready to leave spreadsheets behind? We help bring your cases into Confide, configure your workflows and get your team ready.
Book a demoBring your history
Import historical cases so your team can continue working with the context behind previous requests and investigations.
Make it fit
Configure forms, workflows and reporting fields around your teams, regions and response requirements.
Get your team ready
Train the people handling requests so they can confidently manage the process from intake to closure.
Answers to your questions
What types of law enforcement requests can we manage?
Manage subpoenas, court orders, emergency disclosure requests, preservation requests and requests from overseas agencies through the same case management system.
How do officers submit and follow up on a request?
Officers enter their email address in your branded portal and confirm access using a one-time code. They complete your request form, then access a dedicated portal for that case to communicate with your team and follow up.
Can we adapt the process for different regions and teams?
Yes. Configure forms, workflows, response deadlines and access permissions around the way your organization handles requests across regions and teams.
How does AI help with the work?
AI can ask follow-up questions at intake, summarize requests, translate messages, analyze regulations and generate reports. Sentinel helps your team explore case data and find related cases, people and entities.
Can we use our own reporting fields and tools?
Yes. Capture the information your team needs using custom fields, use built-in dashboards or ask Sentinel questions about your data. Export to Excel or CSV, or access data through the API.
Can you help us move from Kodex or spreadsheets?
Yes. We can import historical cases, configure your forms and workflows, and train your team. We scope the migration around your existing data and process.
How does Confide protect sensitive information?
Confide supports encrypted messaging, restricted case access and approval workflows. Our security credentials include ISO 27001 and SOC 2.
See a better way to manage law enforcement requests.
Explore the officer portal, case management and AI in a demo built around your team’s process.
Your demo request has been received. Our team will contact you to arrange a time.