Compare whistleblowing / Safecall
Safecall takes reports by phone. Confide records the voice in the product and includes AI casework.
“The global leaders in whistleblowing software”
As seen in:
Fulham F.C.
Echo completes the report while the reporter is still there. Sentinel answers questions across every case, with citations, and carries out tasks. Compose drafts and signs the documents. All three are in the platform fee.
Pav Gill is the whistleblower who exposed Wirecard. Confide is built by people who have lived an investigation from both sides.
From USD 2,000 a year with unlimited users and cases. Safecall quotes its hotline and case management service, with AI Translation sold separately.
| Feature |  | |
|---|---|---|
| Price published on the website | IncludedFrom USD 2,000 a year | Not offered |
| AI in the platform fee | Included | Add-on |
| Voice reporting inside the product | IncludedDistorted and transcribed | By phone |
| Reporter chooses the language | Included | Included |
| Follow-up questions at intake | IncludedWeb and voice | By phone |
| Named person locked out of the case | IncludedAutomatic | Manual |
| Questions across cases, with citations | Included | Not offered |
| Documents drafted and signed in the case | Included | Not offered |
| Anonymous reports and two-way messaging | Included | Included |
| Email intake | Included | Included |
| Case assignment | Included | Included |
| ISO 27001 and GDPR | Included | Included |
Echo asks the follow-up questions while the reporter is still there, in their words, with nobody taking notes on their behalf.
Most programs go live in a day; enterprise rollouts with SSO and a history import take three to six weeks. The published line there is a quick implementation with no apps or installations.
One annual fee covers every report in every language. The hotline, web reporting and case management there are quoted after a consultation.
Your policy requires a person to take the report, and former-police call handlers fit your risk team’s requirements.
Your procurement rules require case data to be hosted in the UK.
You lack the capacity to run every investigation internally and want to buy investigation and training services.
Switching is a white-glove job. A Confide compliance expert works through how your program runs today, brings the case history across and sets Confide up so the first voice report arrives as a case.
Book a demoWe map how reports reach you now, by phone, web form and email, who your designated contacts are, and which parts of the program you want Confide to run for you.
The portal exports reports, timelines and key metrics. We help you pull every case, its two-way messages and any files before your fixed term ends.
Unlimited CSV and Excel imports. We map reference numbers, classifications, outcomes and open follow-ups to Confide cases, and you check the result. One to two days.
Your dedicated Customer Success Manager configures accounts, reporting links, QR codes, languages and workflows to the plan and trains your admins and investigators hands-on.
We record test reports by voice and send them through the web link, QR code and email, follow each to closure with your team and adjust what does not fit.
We replace the hotline number on posters, the code of conduct and the intranet with your Confide link and QR code, then keep the program growing after launch.
Your demo request has been received. Our team will contact you to arrange a time.
