Voice reports without a call center
Reporters record in the product. The voice is distorted and transcribed into the case. No number to dial, no operator in between.
Compare / NAVEX EthicsPoint
Confide vs NAVEX EthicsPoint
EthicsPoint takes reports by phone through live operators. Confide records the voice in the product and publishes its price.
“The global leaders in whistleblowing software”
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Three reasons teams pick Confide over EthicsPoint
AI ready to enable, one price
Echo, Sentinel and Compose are in the platform fee. Turn each on when you are ready, with no add-on quote.
The price is on the website
One annual fee by headcount, with unlimited users, cases and channels. EthicsPoint does not publish a price.
Confide and EthicsPoint side by side
| Feature |  | NAVEX EthicsPointEthicsPoint |
|---|---|---|
| Price published on the website | IncludedFrom USD 2,000 a year | Not listed |
| Unlimited users, cases and channels | Included | Not listed |
| Voice reporting inside the product | IncludedDistorted and transcribed | Live operators by phone |
| Reporter chooses the language | Included30+ languages | 170+ by phone |
| Follow-up questions at intake | IncludedEcho, on web and voice | Nira, by phone, opt in |
| Named person locked out of the case | IncludedAutomatic | Implicated-party screening |
| Questions across cases, with citations | IncludedSentinel | Nira analytics |
| Documents drafted and signed in the case | IncludedCompose | AI summaries |
| Immutable record of every access | Included | Not listed |
| Anonymous reports and two-way messaging | Included | Included |
| Assignment, files and workflows | Included | Included |
| ISO 27001, SOC 2 and GDPR | Included | Included |
See your price before the sales call.
Why teams choose Confide over EthicsPoint
More reports arrive ready to investigate
Echo asks the follow-up questions while the reporting channel is still open, not after a call ends.
Standard setup
Most programs go live in a day. Enterprise rollouts with SSO and migration take three to six weeks.
Per user, per case or per channel
EthicsPoint does not publish a price. Confide charges one annual fee by headcount.
Thinking about switching from EthicsPoint?
Switching is a white-glove job. Confide's compliance experts learn how you run your program, move your EthicsPoint history across and set the platform up to work the way you want it to.
Book a demoKick-off with a compliance expert
A Confide compliance expert works through how you run your program today: what works, what needs more automation and what you want it to become.
Export from EthicsPoint
We review the data you hold in EthicsPoint, cases, statuses, attachments and users, and help you get it exported.
Import into Confide
We import it, map fields and open-case statuses and you check the result. One to two days.
Custom setup and admin training
Your dedicated Customer Success Manager configures Confide to the plan: accounts, reporting channels and workflows, with hands-on training for your admins. The work gets easier and faster, and nothing from your history is lost.
Testing and feedback
With the configured system in place we test it together, gather feedback and make the final adjustments so it fits the way your team works.
Embedding and growth
We help you embed Confide in your speak-up culture, find where the program can grow and keep it working long after launch.
Questions about switching
Is Confide a NAVEX EthicsPoint alternative?
Yes, for teams that want web and voice reports in one case, anonymous two-way follow-up and AI across casework. AI stays off until you turn it on, and your reports are never used to train models. If your policy promises a phone line answered by people, choose a product that offers one.
How does pricing compare?
Confide publishes annual bands by employee headcount, from USD 2,000 a year, with unlimited users, cases and channels, and the calculator on this page shows your band. We did not find EthicsPoint pricing published, so ask for a quote at the same headcount, channels and languages.
Does Confide offer a phone hotline?
No. Reporters speak inside the product from any browser or phone, in their own language, and the voice is distorted and transcribed into the case. Confide does not provide a number that people dial and an operator answers; the hotline page shows how a voice report arrives.
Can we bring our case history across?
Yes. Confide imports unlimited CSV and Excel files. Our onboarding team maps fields and open-case statuses with you, you check the result before go-live, and the data is hosted in Frankfurt from day one. Open cases keep their history, attachments and deadlines.
What does NAVEX offer that Confide does not?
A phone line answered by live operators in 170+ languages, an opt-in AI phone line, and a wider suite of policy, disclosure and third-party risk tools from the same vendor. If those are requirements in your policy or your procurement, weigh them before the rest of this page.
What changes for the people who report?
They report through a new web link, QR code or email address, or record their voice in the product instead of dialing a number. Anonymous reporters keep a report key to read updates and answer questions, and nobody on your team learns who they are unless they choose to say.
Bring your NAVEX export to the demo
Your demo request has been received. Our team will contact you to arrange a time.